FAQs
Answers to the most asked questions
Frequently Asked Questions
Have questions about pet sitting, scheduling, or what to expect? Here are answers to some of the most common questions I receive.
What areas do you service?
I provide in-home pet sitting services within a 20-mile radius of Spring Branch, TX, including Bulverde, New Braunfels, and surrounding Texas Hill Country communities.
If you’re unsure whether you’re within my service area, feel free to reach out!
Can you administer medication?
Yes! I’m experienced in administering oral, topical, and injectable medications as needed. Just be sure to include detailed instructions in your pet’s profile.
Do we meet before services begin?
Yes—every new client begins with a complimentary meet & greet.
This allows us to:✔ Meet your pets✔ Review routines and care instructions✔ Ensure it’s a great fit for everyone
This allows us to:✔ Meet your pets✔ Review routines and care instructions✔ Ensure it’s a great fit for everyone
Do you stay overnight with my pets?
Yes! Overnight pet sitting is one of my most popular services.
Because I work remotely during the day, I’m able to provide more consistent, in-home care and companionship than traditional sitters.
Because I work remotely during the day, I’m able to provide more consistent, in-home care and companionship than traditional sitters.
Do I bring my pet to you?
No—I provide in-home pet sitting services.
Your pets stay in the comfort of their own home, where they feel safest and most relaxed.
Your pets stay in the comfort of their own home, where they feel safest and most relaxed.
Do you follow a set schedule for visits?
Visit timing is flexible and based on your pet’s needs.
For drop-in visits, I typically schedule visits within time windows (morning, midday, evening, bedtime) rather than exact times, allowing flexibility while still maintaining consistency for your pets.
For drop-in visits, I typically schedule visits within time windows (morning, midday, evening, bedtime) rather than exact times, allowing flexibility while still maintaining consistency for your pets.
What payment methods do you accept?
I accept Cash, Check, Venmo, Zelle, or Credit Cards.
Invoices are sent prior to your service dates and are due before the first day of care (or Day 1 for cash payments). For new clients although the initial meet & greet is free, there will be a $35 fee for additional meet & greet sessions requested by the client.
Invoices are sent prior to your service dates and are due before the first day of care (or Day 1 for cash payments). For new clients although the initial meet & greet is free, there will be a $35 fee for additional meet & greet sessions requested by the client.
How do I book services?
Booking is simple:
Reach out to check availabilityComplete your client profileSchedule a meet & greet
From there, your services will be confirmed and scheduled.
Reach out to check availabilityComplete your client profileSchedule a meet & greet
From there, your services will be confirmed and scheduled.
If you're caring for my dog can you just ignore my cat?
No. As a professional, I cannot in all good conscience ignore any pet in the household. Therefore, I will need to provide care and be compensated for the care of all pets in the household.
Do you provide care on holidays?
Yes, I do offer holiday care.
Holiday bookings fill quickly and include a holiday surcharge, so early booking is highly recommended.
Holiday bookings fill quickly and include a holiday surcharge, so early booking is highly recommended.
Do you require a deposit?
No, I do not require a deposit. Payment is due prior to your service dates (or Day 1 for cash payments).
This secures your booking and ensures your dates are reserved.
This secures your booking and ensures your dates are reserved.
What is your cancellation policy?
I understand that plans can change. My cancellation policy is designed to balance flexibility with the need to reserve time for all clients.
Overnights Booking: • 7+ days notice: 75% refund• 3–6 days notice: 50% refund• 2 days or less: non-refundable
Drop-In or Walk Booking: • Cancellations must be made by 8:00 PM the day prior to avoid charges
Cancellations must be made by texting 830-200-0789 as soon as possible.
Thank you for your understanding and cooperation. These policies help us continue to provide high-quality, dependable care for pets across Spring Branch, TX, and surrounding areas.
Thank you for your understanding and cooperation. These policies help us continue to provide high-quality, dependable care for pets across Spring Branch, TX, and surrounding areas.
Will my pet be okay without me?
Absolutely—and that’s always my top priority.
Pets naturally miss their owners, but staying in their own home helps reduce stress and keeps them comfortable with familiar routines, smells, and surroundings. My goal is to provide consistent care, companionship, and attention so your pet feels safe, relaxed, and well cared for while you’re away.
Many pets settle in quickly and truly enjoy the extra attention—they often do much better at home than they would in a boarding environment.
Pets naturally miss their owners, but staying in their own home helps reduce stress and keeps them comfortable with familiar routines, smells, and surroundings. My goal is to provide consistent care, companionship, and attention so your pet feels safe, relaxed, and well cared for while you’re away.
Many pets settle in quickly and truly enjoy the extra attention—they often do much better at home than they would in a boarding environment.
How much time will you spend at my home?
The amount of time I spend in your home depends on the service you choose, but my focus is always on providing attentive, meaningful care—not rushed visits.
For drop-in visits and walks, each visit is fully dedicated to your pet’s needs during that time. For overnight care, I provide extended presence and companionship, including evenings, overnight, and morning routines.
Because I work remotely, I’m able to be present more than traditional sitters—giving your pets more consistency, comfort, and attention throughout the day.
For drop-in visits and walks, each visit is fully dedicated to your pet’s needs during that time. For overnight care, I provide extended presence and companionship, including evenings, overnight, and morning routines.
Because I work remotely, I’m able to be present more than traditional sitters—giving your pets more consistency, comfort, and attention throughout the day.
Will you be in and out all day or mostly at my home?
For overnight care, I’m present far more than the average pet sitter.
Because I work remotely, your home becomes my workspace during the day, which allows me to spend extended time with your pets—not just evenings and overnight hours. I do step out occasionally for errands or other Drop-in visits, but I’m never away for long stretches.
My goal is to provide consistent companionship and maintain your pet’s normal routine, so they feel comfortable, secure, and well cared for while you’re away.
Because I work remotely, your home becomes my workspace during the day, which allows me to spend extended time with your pets—not just evenings and overnight hours. I do step out occasionally for errands or other Drop-in visits, but I’m never away for long stretches.
My goal is to provide consistent companionship and maintain your pet’s normal routine, so they feel comfortable, secure, and well cared for while you’re away.